At House of RS (HORS), we strive to deliver your sustainable fashion items in a timely and efficient manner. Please review our shipping policy for details on how your order will be processed, shipped, and delivered.
Shipping Rates:
• We offer [Free/Flat-rate] Shipping on all orders over ₹[X amount] within India.
• For orders below ₹[X amount], a standard shipping charge of ₹[X] applies.
• International shipping rates vary based on the destination and will be calculated at checkout.

Processing Time:
• All orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive a notification once your order has shipped, along with a tracking number to monitor the shipment.

Domestic Shipping:
• We ship to all locations within India.
• Delivery typically takes 5-7 business days after the order is processed, depending on your location.
• Some remote areas may experience longer delivery times.

Shipping Carriers:
• We partner with trusted shipping carriers, to ensure your items are delivered safely and on time.

Tracking Your Order:
• Once your order has shipped, you will receive an email with a tracking number and a link to track your order online.
• You can also track your shipment through our website by entering your tracking number on the [Track My Order] page.

Shipping Delays:
• Delivery times are estimates and not guaranteed. Occasionally, unforeseen factors (such as extreme weather, public holidays, or customs clearance) may cause delays.
• If your shipment is delayed beyond the estimated delivery time, please contact our customer service team at hello@houseofrs.in for assistance.

Failed Deliveries or Incorrect Addresses:
• Please ensure that the shipping address provided is accurate. We are not responsible for any delays or delivery failures due to incorrect or incomplete addresses.
• In cases of returned packages due to delivery failure, we will contact you to arrange reshipment. Additional shipping costs may apply.